Troubleshooting

Cannot SSH into the board

Symptom
Likely Cause
Resolution

Connection refused

Board not fully booted yet

Wait 60–90 seconds after power-on and retry

No route to host

Host PC interface not configured

Check ip addr on host, assign 192.168.55.x address manually

Connection timed out

USB cable not connected or wrong port

Try a different cable or USB port; verify USB Ethernet interface appears in ip addr

USB interface does not appear

Driver issue or cable fault

Try a different cable; verify the USB connection is data-capable (not charge-only)

Board does not boot

  • Verify the power supply voltage matches the VDD_MAIN specification for your extension board.

  • Check that the Jetson compute module is fully seated.

  • Try connecting HDMI to a monitor to see boot messages.

  • If the board previously had a failed flash, enter Recovery Mode and re-flash.

Recovery mode not detected by host PC (lsusb shows nothing)

  • Ensure the USB cable is connected before entering recovery mode.

  • Verify you are using a data-capable USB cable (not a charge-only cable).

  • Try a different USB port on the host PC (prefer USB-A 3.0 ports).

  • On some systems, the device may enumerate briefly - run watch -n 1 lsusb to catch it.

tegrastats returns an error

  • Ensure the system is running a JetPack-based image.

  • If using a custom image, verify that the BSP and L4T packages are correctly installed.

Wrong JetPack version installed

Flash the correct image using dcs-deploy. See Flashing a New System Image.

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